compare due date and create date of issue

[lisa trotter]

In JIRA service desk cloud version - how can I make a report to show due date vs create date.  For example if a user is required to give me 5 weeks advance notice and they log ticket today (7/21) with a due date of 8/1/15.  I want to be able to generate report showing the proper notice was not given (I plan to set SLA as 5 weeks).

[Darren Pegg]

Hmm... could create a custom field with a value of 1 week 2 week 3 week etc and create sla's based on those custom fields in the jql section and if they pass the sla I assume they didn't give you enough notice.. If I have that logic right. ..

[Darren Pegg]

Setting the sla to fail in 5 weeks time upon creation. ..