[common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: null java.lang.NullPointerException

Marius Terciu October 19, 2016

Hello everyone !

 In catalina.out logs I get some errors without a stacktrace. I got three types of errors with the same "[common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown b y REST service: null java.lang.NullPointerException"

2016-10-16 10:02:29,287 ajp-apr-8009-exec-328 ERROR xxxxxxx 602x2017739x3 70k1p0 xxx.xxx.xxx.xxx /rest/gadget/1.0/issueTable/jql [common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: null java.lang.NullPointerException

and

2016-10-17 15:24:31,562 ajp-apr-8009-exec-388 ERROR xxxxxxx 924x2423303x8 1vyuyp9 xxx.xxx.xxx.xxx /rest/issueNav/1/issueTable/stable [common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: null java.lang.NullPointerException

and also

2016-10-17 15:20:07,943 ajp-apr-8009-exec-384 ERROR xxxxxxx 920x2419623x18 2trwem xxx.xxx.xxx.xxx /rest/querycomponent/latest/jqlAutoComplete [common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: null java.lang.NullPointerException

Can anyone suggest how to get more details for those errors ?

1 answer

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Jobin Kuruvilla [Adaptavist]
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October 19, 2016

Looks like an exception raised while searching in issue navigator. Probably due to a JQL function or some data issue. You can find out the user executing the transaction and try to reproduce the errors. That might give some hint!

Marius Terciu October 20, 2016

Hello Jobin !

Thanks for your response. Do you mean that all of the errors have the same cause: searching in the issue navigator? 

Those errors happend only in two distinct days. The client also had a problem with some global signed certificates on those days.

Best Regards!

Jobin Kuruvilla [Adaptavist]
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October 20, 2016

Looking at the urls in the above 3 logs, they all point to searching.

Marius Terciu October 20, 2016

We couldn't reproduce the error.

Also, another concern is why the logs don't have a stack trace ?

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