Hello everyone !
In catalina.out logs I get some errors without a stacktrace. I got three types of errors with the same "[common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown b y REST service: null java.lang.NullPointerException"
2016-10-16 10:02:29,287 ajp-apr-8009-exec-328 ERROR xxxxxxx 602x2017739x3 70k1p0 xxx.xxx.xxx.xxx /rest/gadget/1.0/issueTable/jql [common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: null java.lang.NullPointerException
and
2016-10-17 15:24:31,562 ajp-apr-8009-exec-388 ERROR xxxxxxx 924x2423303x8 1vyuyp9 xxx.xxx.xxx.xxx /rest/issueNav/1/issueTable/stable [common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: null java.lang.NullPointerException
and also
2016-10-17 15:20:07,943 ajp-apr-8009-exec-384 ERROR xxxxxxx 920x2419623x18 2trwem xxx.xxx.xxx.xxx /rest/querycomponent/latest/jqlAutoComplete [common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: null java.lang.NullPointerException
Can anyone suggest how to get more details for those errors ?
Looks like an exception raised while searching in issue navigator. Probably due to a JQL function or some data issue. You can find out the user executing the transaction and try to reproduce the errors. That might give some hint!
Hello Jobin !
Thanks for your response. Do you mean that all of the errors have the same cause: searching in the issue navigator?
Those errors happend only in two distinct days. The client also had a problem with some global signed certificates on those days.
Best Regards!
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Looking at the urls in the above 3 logs, they all point to searching.
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We couldn't reproduce the error.
Also, another concern is why the logs don't have a stack trace ?
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