comment notifications not occurring if comment was added via email

If a comment is added to an issue via the web interface a comment notification is sent out. If a comment is added via the mail handler to the same issue a notification is not sent out. This occurred after upgrading from 6.2.5 to 6.3.10.

2 answers

Very curious if this was resolved-- currently having the same issue 

Not yet. I have an open support ticket with Atlassian.

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Sarah Schuster
Posted Jan 29, 2018 in Jira

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