comment notifications not occurring if comment was added via email

If a comment is added to an issue via the web interface a comment notification is sent out. If a comment is added via the mail handler to the same issue a notification is not sent out. This occurred after upgrading from 6.2.5 to 6.3.10.

2 answers

Very curious if this was resolved-- currently having the same issue 

Not yet. I have an open support ticket with Atlassian.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

39 views 0 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you