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cloning issue should not copy certain custom fields

Hi Everyone,

JIRA users in our organization use 'clone' functionality. In one of our projects we have two Vertygo SLA fields.

Values for these fields are calculated based on another date-time field and priority. Whenever an issue in this project is cloned these fields get populated with wrong values.

May I know if it possible to make clone action skip certain custom fields during cloning?

JIRA version is 6.2 server installed.

 

Thank You.

2 answers

1 accepted

1 vote
Answer accepted

Hi Pavan,

This actually isn't possible by default in JIRA, but we are tracking this request on JRA-5052. There are some add-ons in our Marketplace that provide this feature though, such as the Clone Plus for JIRA.

I hope this helps! smile

Hi Matheus, Thanks for looking into my question. I have voted for JRA-5052. We are using JIRA 6.2 and unfortunately Clone Plus is for 6.3.1 and above. Could you tell me if there is a plug-in suitable for 6.2. Thanks again!

Paven, Clone Plus also has versions for JIRA 6.2, see https://marketplace.atlassian.com/plugins/org.swift.jira.clone-plus/versions. If you install the plugin through the Administration » Add-ons » Find add-ons, it will install the correct version. :)

This actually works. Thank you very much.

@pavan venkatasucan you please tell me what changes you have done in clone-plus.properties file.

Or how this works for you?

Hi Pavan, were the fields custom or out of the box or mix of both? 

Hi Timothy, Thanks for looking into my question. The plug-in is not suitable for JIRA 6.2 and this is ruled out. Let me check if the first options works.

Hi all, The Plug-in is actually useful. Thank you very much

Which plug-in worked finally? could you please clarify.

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