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clockwork cannot be access

Sherwin Julius Abellanosa
Sherwin Julius Abellanosa Dec 01, 2022

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Gracjan Wesołowski _HeroCoders_
Gracjan Wesołowski _HeroCoders_ Dec 02, 2022 • edited

Hi @Sherwin Julius Abellanosa  

My name is Gracjan and I am the Customer Success Expert at HeroCoders.

Over the weekend we changed the access URL of our app from:

clokckwork-prod-2.herokuapp.com to app.clockwork.report.

The reason behind this error could be that your company firewall is configured to block requests to our new URL. Firstly you might check with your IT security department if our app URL - app.clockwork.report is whitelisted.

If that's not the case, please contact us via our help center, so we can investigate it further.

Best Regards,

Gracjan

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