change service desk project from basic to it

Our current service desk was created prior to the new service desk release and from what I can tell is the Basic service desk. I'd like to change it to the IT service desk. Is that possible?

1 answer

As you are on Cloud, you should be running the JIRA Service Desk 3.1.0-OD-01. Feel free to visit the documentation and the Cloud SD latest release from here. If there's some unexpected changes, you can reach out to us through: https://support.atlassian.com/secure/Dashboard.jspa

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira

Mission-critical battery manufacturer fulfills FAA software requirements with Commit Policy Plugin

EaglePicher Technologies is a leading manufacturer of battery systems for diverse industries like defense, aviation, space or medical. As they operate in highly regulated industries, keeping a clear ...

155 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you