Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

change of template of my service desk

I have been working with a templeate (general Service Project) for a few months.

Now I create a new service desk with the tempelate for IT Service Managamenet and its the one that I wnat to use. The right menu is great.

Can I change of templete of my actual service desk of  templeate.

2 answers

1 accepted

0 votes
Answer accepted
Brant Schroeder Community Leader Dec 27, 2020


The templates are only used when creating a project.  Once a project is created you can not apply a template.  You can however update everything so it is like the template that you setup.  You can create queues, workflows, request types to match.  The easiest thing to do would be to create a new project with the template you like and move the issues from one project to the next.

Thanl you Brant for your answer.

Suggest an answer

Log in or Sign up to answer
Site Admin

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you