change e-mail

AKN June 21, 2017

hi;

i want to change my e-mail addrress in jira.

But not change user e-mail address. only to let user name.

i have admin authorization.

Help me please.

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
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June 21, 2017

What user directory are you using?

AKN June 21, 2017

Our company's e-mail address will change. I need to edit the email addresses of users. But it is not allowed to update your e-mail address. Only the username field can be edited

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AKN June 21, 2017

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Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 21, 2017

Ok, you are on Cloud.

Cloud is currently undergoing some structural changes to user accounts (and other stuff) which need parts of it to be static while things are moved around.

You will need to get hold of https://support.atlassian.com to ask them when you'll be able to change email addresses.

AKN June 21, 2017

Thank you..

i will make ticket.

Benji December 12, 2017

Thanks, I have the same problem. I will also create a ticket then.

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