What user directory are you using?
Our company's e-mail address will change. I need to edit the email addresses of users. But it is not allowed to update your e-mail address. Only the username field can be edited
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Ok, you are on Cloud.
Cloud is currently undergoing some structural changes to user accounts (and other stuff) which need parts of it to be static while things are moved around.
You will need to get hold of https://support.atlassian.com to ask them when you'll be able to change email addresses.
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