I have created CC multi user field and gave
Global Permission Browse users and groups to everyone .
But still end users cannot select any users in their portal
and giving me following error.
related to error "Please provide a valid value for field" (this error fire even valid email is given
how can i avoid this
In Service desk projects there's already a field for this - 'Request Participants'. The ability of other users to share their requests with other people by adding them to this field is governed by customer permissions on a per project basis.
The KB you are referring to relates to Jira Software, not JSD.
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