cannot delete issue

Hello, I cannot delete an issue. I get this error:

https://confluence.atlassian.com/jirakb/cannot-reindex-jira-due-to-expected-exactly-2-rows-the-maximum-marker-row-and-the-lowest-ranked-row-for-rank-field-779158916.html?_ga=2.16072245.2050910773.1504598149-1865569992.1503431667

I ran the query as requested in that post:

SELECT
FIELD_ID,
TYPE,
substring(RANK FROM 1 FOR 1) AS bucket
FROM AO_60DB71_LEXORANK
WHERE "TYPE" IN (0, 2);

result:

10400 0 0
10400 2 0
10400 1 0
10400 1 0
10400 1 0

1 answer

0 vote

The doc says "If you have more than 2 rows returned per custom field, there may be a serious corruption on the LexoRank table. Please contact Support for further help. "

Get in touch with them at https://support.atlassian.com/contact

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

620 views 6 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you