cannot create new dashboard

I cannot create new dashboard in our JIRA. Doing "Dashboards" -> "Manage Dashboards" -> "Create new dashboard" returns HTTP 404. Other functionality seems to work fine. I didn't find any errors or exceptions in log files (catalina.out and atlassian-jira-sql.log).


In our setup JIRA sits behinds HTTPS proxy. Connector has scheme="https", proxyName, and proxyPort configured, pointing to the proxy (found in other issues these settings can be important). I also double checked permissions on JIRA's home directory, all files belong to JIRA user.

1 answer

This widget could not be displayed.
Shayne Covey Atlassian Team Apr 02, 2015

You may want to try bypassing the proxy server by connecting to JIRA at ipAddress:portNumber to see if the problem still occurs.

You'll need to have a non-proxy/SSL connector in your JIRA-INSTALL/conf/server.xml file in order to do so - if you don't have one, here's the default connector from the latest version of JIRA:

<Connector port="8080"

After adding that connector to your server.xml file, JIRA will need to be restarted in order for the connector to go into effect.

If you're able to create the new dashboard that way, then there's likely something going wrong at the proxy level.

If not, you may want to raise a ticket at for further assistance.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

165 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you