cannot access my account

Hi there,

I cannot access to my account. I use "forgotten password" but did not get any email yet. I want to get access to

Please help... Many thanks!


1 answer

3 votes

Hi Janssy,

I'm not aware of this issue. It could be some disruption of the service but it's working as far as I know.

Would be possible to try again? If that still does not work, I recommend to open a support case ( to our cloud team so they can try to reset your password.

I hope this helps!



Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,025 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot