cannot access my account

Hi there,

I cannot access to my account. I use "forgotten password" but did not get any email yet. I want to get access to

Please help... Many thanks!


1 answer

3 votes

Hi Janssy,

I'm not aware of this issue. It could be some disruption of the service but it's working as far as I know.

Would be possible to try again? If that still does not work, I recommend to open a support case ( to our cloud team so they can try to reset your password.

I hope this helps!



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