can we configure required fields when we move to another status?

Hi,

I would like to know if it's possible to block the transition from a status to another one if some required fields are not populated.

Thanks in advance

Melissa

2 answers

1 accepted

Accepted Answer
0 votes

hi,

thanks. i configured some screens whith some custom fields. I precised fields which are required. Then I assigned such or such screen to specific transitions in the workflow. I thought that only fields configured to a specific operation or transition (create the issue or work in progress for example) will be appeared as required according to this very specific step of the process.

For example, I created the field "Select a region" which is required only when I close the issue. So i created a screen "Close the issue" with the field "Select a region". But as soon as I create my issue, even if this field does not appear n my form when I click Create, a message displays telling that I need to populate the Region field.

How can I proceed to make this field appear as a required one only when I want to close the issue?

Thanks for your help

Melissa

You are using the field configuration scheme to make it required it seems. That won't work. You need to use the mentioned validator in the workflow transition to make it required. Both are different things.

thanks for your answer. I tried to use the validator option but I understand that when you configure a validator, you assign some permissions to users "such user/group of users only can edit/create the issue" etc Sorry to insist but to set up a right validator option letting me to configure some required fields before moving on to another issue, which option do I have to choose? sorry again and thanks in advance

You have to install the JSU plugin and then select the "Fields Required" validator. Check out the documentation for more details.

can I download the JSU plugin if I have a free trial version? where can I download it-i clicked on add-ons but no results

because I tried but not found it

Yes, you can. You can use the "Find add-ons" in UPM to install it or download the plugin and upload it using UPM. See https://confluence.atlassian.com/display/UPM/Installing+add-ons

it's ok it works thanks

Hi @mel vega

 

Did this worked for you with 3rd party plugin? or with existing conditions in Jira?

I would like to do the same scenario but am facing the problem as you did, while creating a issue itself it says the field is mandatory even though the field is not there in the form. 

Can you let me know how you achieved this?

 

Thanks. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

22,354 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you