can't reach billing with our licences to pay `reilzjira` domain


We urgently needed to pay for JIRA, but i can't do this.

Twicely strange thing - i've created our JIRA account and can't reach our account.

4 answers

0 votes

What do you mean by "I can't do this"?  What is wrong on your Atlassian account when you go to ?
I've tested with my temporary account, and i don't have any trouble to add billing details.
But when i trying to access our TEAM jira domain with i can't see any licences

Yes, that's because you haven't got any licences in the onlypproperty one.  You need to log in with the user who set up reilzjira

testing my ability to make replies (found 3rd bug in jira)

So, Dear Nic,

It's terrible, i found such thee unpleasant bugs in jira.

My previous post to this thread was declined w/o option to save (undo).


Trying to explain again in written.



I've found, that the issue may be caused by this mistake
When i just enrolled an account i used support@only*p* - probably!
instead of

how i found it → chrome form suggestion

then i tested Remind password feature, and it looks jira cloud system know this email

Now i'm trying to access with (using password), jira says - `yes, i know you, but please verify your email`

For sure, it's impossible, we don't own such domain, and it's free to be registered

So i ask you to make this correction → change administrative email from support@onlyp*p* to

So i can pay
Thank you

Mmm, I see no bugs, just that you've put the wrong information into the accounts.

0 votes

Ok, so you've worked out that you have another account that was used.

We're not support, we can't change things for you, we're end-users like yourself.  You'll need to ask to change the email addresses.

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