can only add test cases to the ad hoc cycle

Richie Beamish September 29, 2014

After upgrading to the latest Zephyr for JIRA version we select a version ex '2.4.11' and we the only test cycle options are ad hoc. However if we browse to the project and select test cycle then we see multiple cycles for that version

3 answers

0 votes
G3 November 4, 2014

We have been experiencing this issue for over a month.  Tried your recommended approach, Bibek, with no resolution.  Is there any update on this?

0 votes
sparebank1Car October 26, 2014

Hei, we got the same problem, only ad hoc is available after update of JIRA and Zephyr for JIRA to the latest vesrions. What was the solution to this problem?

Regards from

Tore G. Larsen

0 votes
Bibek Behera
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 29, 2014

Hello Richie,

Have you reindex JIRA and Zephyr for JIRA after installation?If not please do so.
Re-indexing JIRA :

1.Log in as a user with the 'JIRA Administrators' global permission.
2.Choose Administration > System
3.Select Advanced > Indexing on the left pane to open the Indexing Page
4.This page allows you to choose one of the following two re-indexing options:
a. Background re-index — This will re-index all issues in the background.
b. Lock JIRA and rebuild index — This will delete and rebuild all indices, including the comment and change history indices.
5.Select Background re-index and Click on Re-Index.
This will complete re-indexing JIRA.

Re-index Zephyr for JIRA:
1. In JIRA Administration, navigate to the Plugins Menu item.
2. Select the menu item "Zephyr for JIRA" under Add-ons.
3. In the General Configuration Screen that comes up, click "Re-Index."

If the issue still persist, please reach out to us with the screenshot of the same.

Thank you.

 

Regards, 

Bibek

Richie Beamish September 29, 2014

Re-indexed both and am still having the same problem. Want me to post the screenshot here or in an email?

Bibek Behera
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 30, 2014

Hi Richie, For further questions please feel free to open a service request by sending us an email support(at)getzephyr.com. Please include the screenshot so that we can troubleshoot further. Regards, Bibek

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