3 update password, update password, login password, password reset, no reply, etc. Also, tell me that there is a mistake in password recovery.
firstname.lastname@example.org it's registered on these two e-mails,
Please reply to each other's surnames
We can't help you without knowing where you are stuck. What system are you trying to get into, what are you doing to try to recover the password, what errors are you getting and why are you not getting the emails most systems will be sending you to recover passwords?
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