can not access the jira via https

i update my jira configuration, make it accessed through https.

here is my issue:

on jira server, i can access jira via https://xxxxxxxxx:8443.

also, it will auto redirect to https://xxxxxxxxx:8443 if i type in http://localhost:8080

however, when i want to visit it via local lan, it always fail.

i have confirmed the http 8080 port of the jira server is ok.

hope somebody help me.

thanks in advance.

(access.txt)

2 answers

1 accepted

Hi Gao,

I doubt if this is the case of certificate but most proably a network or antivirus issue. I will suggest that you try to disable any firewall or antivirus. Also try to use different browsers such firefox.

i turn off the firewall. it can be accessed.

thank you.

Hi Gao,

Is there any stack trace thrown when you try to access your instance on LAN? Provide us with part of the logs

i'm suspecting, does it caused by the self-create certification.

i attached part of access log.

hope it is the log you need.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

921 views 3 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you