can not access the jira via https

i update my jira configuration, make it accessed through https.

here is my issue:

on jira server, i can access jira via https://xxxxxxxxx:8443.

also, it will auto redirect to https://xxxxxxxxx:8443 if i type in http://localhost:8080

however, when i want to visit it via local lan, it always fail.

i have confirmed the http 8080 port of the jira server is ok.

hope somebody help me.

thanks in advance.

(access.txt)

2 answers

1 accepted

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Hi Gao,

I doubt if this is the case of certificate but most proably a network or antivirus issue. I will suggest that you try to disable any firewall or antivirus. Also try to use different browsers such firefox.

i turn off the firewall. it can be accessed.

thank you.

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Hi Gao,

Is there any stack trace thrown when you try to access your instance on LAN? Provide us with part of the logs

i'm suspecting, does it caused by the self-create certification.

i attached part of access log.

hope it is the log you need.

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