can i use resolution field on a "done" transition

I Create a post-function on a done transition and I want the that the resolution field change automatically : 


Résolution Done [ 10004 ]
RésolutionDone [ 10004 ] 
EtatFermé [ 10400 ]Terminé [ 10001 ]

For information "Toutes" = "Done"

"Fermé" = "Finisjh"

"Terminé" = "Closed" (I want to apply the resolution field only on this transition. workflow SDNEO.JPG


1 answer

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Tarun Sapra Community Champion Nov 21, 2017

Yes, you can do that. You can add the postfunction to do this task.

You can use the built-in post-function "Update Issue Field" and in this configuration you can select the resolution field and select it's value. 

This post-function will be triggered everytime you click on the transtion and the issue moves to done.

I did it but it does'nt work !!

It seem like the field move to done and it is reset immediately !

Hi Manuel,

Can you please share the screenshot of the post-function option from your workflow.

In point 1 you are setting resolution to Done and then in in point 2 you are resetting the resolution to "null" thus the resolution is left empty after the transition

It's now Ok. 

Thanks for your help.

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