can fields be added to a project and only show up in SD?

In our project I added some custom fields that we want to have in our service desk customer portal but, have those fields not show up when creating regular issues not through SD. Is there a way to do that ?

1 answer

You should be able to add custom fields and control what screens they are visible in by associating the custom fields to specific screens.  One way to do so is to go to the Custom Fields page.  To associate fields with specific screens, pull down the gear menu for the field and select Screens.

I will try this and see how it goes.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

809 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you