can a client with permission to edit tickets see a priority report?

image2016-10-11 16:35:44.png

a client wants to see the highest prioroti over the tickets, is it possible?

 

1 answer

0 votes

I'm not sure if you're looking to search for issues with a higher priority or display it in these results, so here's both answers.

To search for them, you should be able to select "priority" in the field box, and select the highest one.  Once you have the results, look towards the right for the field settings - you can select what fields appear on the navigator as columns.   Priority will be on this list, so select it, and it will appear in the results.  Once it's there, you can click on the header to sort high to low.

If you swap to "advanced search", you can type in something like "priority = high" to select issues with only one priority, or things like "project = X order by priority" to get a pre-sorted list.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,116 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you