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big picture that plug in dosen't excute

최창환
최창환 September 4, 2022

he 

 

Bigpicture is not running and is being loaded repeatedly. 

 

Please check the solution.  

bigpicture not running.png

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Deleted user September 4, 2022

@최창환 check whether you have blocks in your browser for so-called cross-site cookies. If you use BigPicture cloud in 99% of cases it depends on this.

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Matthias Gaiser _K15t_
Matthias Gaiser _K15t_
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September 4, 2022

Hi @최창환

welcome to the Atlassian Community.

In addition to Brant's reply, I'd suggest contacting the support of the vendor. They'd know better what to do.

Cheers,
Matthias.

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Brant Schroeder
Brant Schroeder
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September 4, 2022

@최창환 welcome to the Atlassian community 

I would suggest uninstalling the app.  If you need it try reinstalling it.

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