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big picture that plug in dosen't excute

최창환 I'm New Here Sep 04, 2022

he 

 

Bigpicture is not running and is being loaded repeatedly. 

 

Please check the solution.  

bigpicture not running.png

3 answers

3 accepted

0 votes
Answer accepted

@최창환 check whether you have blocks in your browser for so-called cross-site cookies. If you use BigPicture cloud in 99% of cases it depends on this.

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Answer accepted

Hi @최창환

welcome to the Atlassian Community.

In addition to Brant's reply, I'd suggest contacting the support of the vendor. They'd know better what to do.

Cheers,
Matthias.

0 votes
Answer accepted
Brant Schroeder Community Leader Sep 04, 2022

@최창환 welcome to the Atlassian community 

I would suggest uninstalling the app.  If you need it try reinstalling it.

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