backup for my projects

[Natalia Jaramillo]

Hello, i'm loving Jira and i would like to use it as my project management system from now on. I've got a quick question: In the future if i decide to move to another project management system or i just stop paying the monthly fee, will i be able to access all the data generated on your system during the time we used it?

It worries me that if i start using your system and in the future i don't need it anymore i will loose all the project information created here. So, will i be still able to access this information in the future even if i discontinue paying the monthly fee?

Thank you very much!

[Jobin Kuruvilla [Adaptavist]]

Yes, you can get a data backup if you chose to close your account. There are multiple ways you can use that data, one of them being using it in a downloaded JIRA instance. That might involve one time licensing costs but there are other options as well.

[Michael Knight]

These days you can download your JIRA OnDemand backup data whenever you like, not just when closing your account (max. once every two days). See Exporting issues for more detail.