backup does not contain attachments

I checked the backup attachments and ran the backup manager.  I have downloaded the zip file and extracted it.  However, the subfolder that should contain the attachments is not visible.  The size of the zip file seems to be of the right magnitude however.  Has anyone seen this behavior?

2 answers

1 accepted

1 vote
Accepted answer

Hi Simon,

This is due to a bug in the backup manager.

  • https://jira.atlassian.com/browse/AOD-7469

The files cannot be read when using the default windows zip.

Using a different zip application like winrar or 7-zip will display the attachment.

 

Best Regards,

Davy

Thanks very much for the quick workaround, WinRAR works fine:)

Best Regards

 

Simon

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,885 views 19 22
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you