Welcome to Atlassian Community.
Sorry to see you are not being able to see the backlog view of your board. Please, perform the following steps to properly troubleshoot the issue:
1 - navigate to the board backlog > Click in the three dots icon at the top-right corner > Board settings > Columns
2 - Check if your issue statuses are properly mapped to your board columns. basically, a blank page is displayed when you have no status mapped to your board. We have a feature request open to provide a message about its cause:
3 - Try to access the board using a different browser
4 - If you are using a next-gen board, try to navigate to your project settings > Features > Turn the backlog off and on again
If the steps above didn't help, please provide us the following information:
- Can you confirm if other users are also facing this behavior?
- Is the Active Sprints section also displaying the blank page?
Let us know if you have any questions and the results you got from the steps above.
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