automation / Send email when status changed AND epic is [...]

Andrzej Hull May 13, 2022

Hi.

I am trying to create automation rule to send email when an issue is moved on the board AND issue type is Bug AND issue epic is 'something'.

On the example below the 'Bug' name is different but it's chosen from the list, so there should not be a naming problem.

Here is what I have so far, but unfortunatelly the IF statement never works and ELSE is always fired.

Can anyone please help fixing it?

jria3.PNG

1 answer

0 votes
Daniel Steffano May 13, 2022

Hey there, have you checked out this link?
https://support.atlassian.com/cloud-automation/docs/debug-an-automation-rule/

It could help you determine why it's sending the "Else" email. 

Have you also tried searching via JQL for the same criteria to see if it is valid?

-Daniel

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