automatically moving tickets

Philipp Weiß November 2, 2016

Hey there,

we are using JIRA in our company for project management for a while now and it works quite fine. But we have one annoying problem.

If I have a task-ticket with several subtasks, each ticket has its own state like "todo", "in progress", "QA". So does the parent ticket itself.

What I want is, that when I put EVERY subticket of the parent ticket (usually a story) to certain state like "QA", JIRA should automatically also but the parent ticket to "QA". Similar (but not the same) behavior is wanted for "in Progress". It should get this state, once ONE sub-ticket is in progress.

Any ideas? I would be very grateful smile

1 answer

1 vote
Jon Bevan [Adaptavist]
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November 3, 2016

Hi @Philipp Weiß,

You can achieve that functionality using ScriptRunner for JIRA and writing a workflow post function for the relevant transitions. Let me know if you need more help actually writing the code to do that!

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