I use JIRA servicedesk.
When we close a ticket and our customer wants to answer, I would like to see it come back to my queu. I looked at the workflow but I can't find where I configure that the tickets needs to be reopend automatic.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
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