auto assign issue based on stage and approve issue via email

We have a custom workflow and I want to know how to auto-assign an issue to a user as part of moving to the next stage.  Currently a user clicks to progress the isue to a particular stage and then also needs to reassign the issue to the relevant user.  Is it possible to automate this?


Also is it possible to move an issue through a workflow by replying to the email notification?  eg an exec receives a notification and they can simply reply "approved" or some other keyword to move the issue to a specific stage?  

1 answer

For our Final Review step, we assign the issue to the Reviewer which is a simple change to make. You can do things like assigning the issue to someone in a certain role. 

You should also be able to setup a script to do the assignment if one of the canned macros don't work for you. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

455 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you