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at-mentions not showing correctly in Jira comments Edited

In task comments, if I try to use @ITshows undefined and suffixes the names with some alphanumeric characters - Please help to resolve the issueJiraissue.jpg

2 answers

0 votes
Daniel Eads Atlassian Team Nov 20, 2019

@Malini I notice you have Grammarly enabled! Unfortunately the Grammarly extension sometimes causes funny javascript problems (potentially like converting an @mention properly). Would you be able to temporarily turn Grammarly off and see if you still notice the same problem?

Thanks!
Daniel

I removed the extension "Rich Text for Jira" and that seems to have solved the same issue for me

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