Hello everyone,
I can't configure the JIRA Service Desk approval workflow (like described here: https://confluence.atlassian.com/adminjiracloud/configuring-jira-service-desk-approvals-815569154.html) because I don't get the mentioned checkbox in the status.
As a picture says more than a thousands words:
Looks like this in my JIRA Service Desk:
image2016-8-17 16:51:43.png
But should look like this:
image2016-8-17 16:52:19.png
This issue was addressed here already, with no answer so far:
Don't have "Add approval" checkbox in status workflow edit screen in my server Jira (JIRA 7.1.1)
Any ideas?
Thanks, Norman
Hi Norman,
the built-in approvals only works with Service Desk Projects. First, you have to connect your approval workflow with a Service Desk project via Workflow Scheme. Afterwards you get the missing checkbox for configuring the approval.
Cheers
René
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