appoint deputy

[Daniel Inderbinen]

Hello everyone

Is there a possibility to appoint a deputy in Jira or Atlassian in general? This person should then receive notifications over a certain period of time.

Or is there a other idea how to manage a deputy function. 

[Bo Zhao]

Hi @Daniel Inderbinen 

So we use Jira filter subscriptions to manage critical Jiras and overall stats, and I find it works pretty well for us.

We create filters based on specific needs, like a filter for today's overdue blockers. The individual in charge will receive these filter results via email either daily or weekly, and these emails will be automatically forwarded to individual managers and/or the broader team, everyone shall check that email when they receive it, if I see my name on that filter list, I should really look at my over-due Jira now. 

You may find more useful guide on Jira filters here: https://support.atlassian.com/jira-software-cloud/docs/manage-filters/

[Daniel Inderbinen]

Hey @Bo Zhao 

Thanks i will check this out :) 

[Trudy Claspill]

Hello @Daniel Inderbinen 

Can you provide more information about this "deputy" function? Who would appoint a deputy? What level of access would that person have? Please describe your use case in more detail.

[Daniel Inderbinen]

Hey @Trudy Claspill 

Sure... 

A Jira User get a lot of Notifications, for example when he is added to a Ticket, Workflow or named on a Page. 

If this employee is on vacation or has other absences, it would be an advantage if someone else received this information.

[Trudy Claspill]

Thank you for that clarification.

I don't think there is currently a function like that built in to Jira.

You could have the vacationing user set up rules in the email client to forward emails from your Jira system to another user.