We are using servicedesk to service external customers. When a customer logs in, we want them to see all the tickets entered by users within their company. We allow individual users to have their own login. We need an automated solution that will automatically allow all users in one company to see all the tickets for that particular company. How can we set this up in service desk?
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
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