We are using servicedesk to service external customers. When a customer logs in, we want them to see all the tickets entered by users within their company. We allow individual users to have their own login. We need an automated solution that will automatically allow all users in one company to see all the tickets for that particular company. How can we set this up in service desk?
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot