all email no sign up?

We want our customers to be able to send requests without signing up and without ever interacting Directly with Service Desk

1 answer

Hi, 

You can use the main handler in your project. How to do that is explained in here: 

https://confluence.atlassian.com/adminjiraserver072/creating-issues-and-comments-from-email-829827258.html

Customer will be able to create and add comments to issues. 

regards

Andrea

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