all email no sign up?

We want our customers to be able to send requests without signing up and without ever interacting Directly with Service Desk

1 answer

Hi, 

You can use the main handler in your project. How to do that is explained in here: 

https://confluence.atlassian.com/adminjiraserver072/creating-issues-and-comments-from-email-829827258.html

Customer will be able to create and add comments to issues. 

regards

Andrea

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,172 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you