after a few weeks of using jira i can no longer login using the same browser

first i saw this with chrome (browser i use most) ... but now IE9 is also behaving the same. and my chrome has also started throwing me out again. i am the admin ... and yes i know my password.

i'm running out of browsers. ff still lets me in

basically i can no longer login. I enter credentials and the login page simply refreshes with no error message but with the fields blanked.

someone posted "clear your browser of everything and that fixes it".

i did that once with chrome, and it worked

but that is not acceptable.




client is win7x64

jira 502. greenhopper 5973. confluence 4.2. ... confluence is configured to authenticate against jira

1 answer

This happened to us when we were using the same browser to access the test environment and the production environment. Once I started using IE for production environment, and Firefox for test environment, this problem went away.

i only have one jira instance and one confluence instance - each in their own tomcat, and actually on the same machine. Jira is the master, and confluence authenticates against jira - so the users in both are "the same". until this problem i could happily switch back-and-fore between jira and confluence, so it doesn't seem that they upset each other.

hmmm just wondering if jira has a max age on the authentication of something like a couple of weeks and that is forcing a re-auth. i did let it "remember me on this machine".

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