after 1-month free trial onDemand version, can I switch to Download version with all the data in the account preserved

[captain ng]

after 1-month free trial onDemand version, can I switch to Download version with all the data in the account preserved ? So just buy and download the package, and login?

Thanks in advance for the support.

[crf · Accepted solution]

You have not specified which products you are using and they may have different levels of support for this. For example, the process for JIRA is documented here:

https://confluence.atlassian.com/display/JIRA/Migrating+from+JIRA+OnDemand+to+a+JIRA+Installed+Site

and for Confluence here:

https://confluence.atlassian.com/display/DOC/Migrating+from+Confluence+OnDemand+to+a+Confluence+Installed+Site

In short, depending on the product, this is usually possible within certain limits. You must usually use a special version (the most recent standard download version for JIRA; a special OnDemand build for Confluence). There may also be occasional blackout periods where moving from OnDemand to on premises installations are not supported at all; such windows are usually either brief or reported far enough in advance that you can plan around them.

[captain ng]

So how about JIRA Agile plugin, so no backup for this plugin needed right?

[crf]

JIRA Agile is addressed in sections 6 and 7 of the document that I linked to in my answer. You would need to install (and license) a version of JIRA Agile that is the same as the OnDemand version or later.

That said, correct -- JIRA Agile's data is included in the JIRA backup. You do not need to perform any kind of independent backup for it.