admin interface gone

J Hadi Salim October 25, 2012

New to Jira. After upgrading from the eval mode seems like the admin

interface is gone. I cant create more users or projects.

Help.

1 answer

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Nic Brough -Adaptavist-
Community Leader
Community Leader
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October 25, 2012

Are you still in the administrators group(s)? Check https://confluence.atlassian.com/display/JIRA/Retrieving+the+JIRA+Administrator for a string of possible fixes.

J Hadi Salim October 25, 2012

Thanks for you response.

So, I am supposed to run sql commands to do this? Is there some

web pull down menu somewhere instead?

I did login into all the accounts i had before the evaluation expired and none

of them have admin ability.

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 25, 2012

Um, who was your administrator before the evaluation ended? They should still be an admin.

If they aren't, then you can try the methods in the doc I pointed to (it's not all SQL...), as there's no other way. I wouldn't expect there to be another one either - it's about security

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