add a comment if issue is rejected

how can i set comment monsatory if issue is rejected 
when the user reject the issue he must add a comment how can i do it ?

2 answers

0 vote
Thomas Schlegel Community Champion Jul 06, 2017

Hi taher,

in the reject-transition of your workflow, add a validator "Field Required Validator". Then the issue can't be rejected without adding a comment.

i can't find comment field on list

Thomas Schlegel Community Champion Jul 06, 2017

but it is there:

comment.png

0 vote
Joe Pitt Community Champion Jul 06, 2017

I suggest you create a custom field named Reason for Rejection, place it on the transition, and make it required. It will make it easy to display or search on it. You could go further and make it a select list with the acceptable reasons so you can group them together for reports. Using contexts you can vary the select list by issue type or project. 

Unfortunately- I work for a larger company and I am not an admin so I wont be able to do anything like that. 

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