account id

[Tal Ryder]

Hi All,

By mistake I wrote a wrong ID when I activated the license .

Instead of Aitechsystems  I wrote  aitechechsystems.

I tried to back up and import it to the new ID , but I don’t see that the license is imported

please help me to solve it

[Jack Brickey]

can you better explain where the issue lies? Where is this account ID? Is this with your URL, users name, email, etc? You als mention importing which I’m not following. 

[Tal Ryder]

Hi ,

No , i just claimed my license , no need to import anything .

only to change the url .

instead of aitechechsystems it should be Aitechsystems

Thanks

[Jack Brickey]

Normally, this is something that Atlassian Support could assist with. However, given you are on Free plan formal/official support is not an option for you. The only options are to a) live w/ the current URL or b) create a new free instance.