about folder logs for jira software application

Deleted user December 11, 2017

wonder out of box, the following log files generated by jira itself, where to find purpose about each ?

which one is very important for a jira sys admin ? 

list of each kind ( after an un-install, still available one in folder logs )

  1. access_log.2017-11-16
  2. atlassian-jira-gc-2017-11-16_17-11-10.log.0.current
  3. catalina.2017-11-16.log
  4. commons-daemon.2017-11-16.log
  5. host-manager.2017-11-16.log
  6. jirasoftware161117165001-stderr.2017-11-16.log
  7. localhost.2017-11-16.log
  8. manager.2017-11-16.log

1 answer

0 votes
somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 11, 2017

Hi Quan,

JIRA is a Java application that runs on Tomcat so the majority of the logs, with the exception of the atlassian-jira-gc log are going to be native Tomcat/System logs:

  1. access_log.2017-11-16
  2. atlassian-jira-gc-2017-11-16_17-11-10.log.0.current
  3. catalina.2017-11-16.log
  4. commons-daemon.2017-11-16.log
  5. host-manager.2017-11-16.log
  6. jirasoftware161117165001-stderr.2017-11-16.log
  7. localhost.2017-11-16.log
  8. manager.2017-11-16.log

Take a look at the links I provided and to help clarify what each log is for and hopefully that clears some of that up.

Cheers,

Branden

Deleted user December 12, 2017

Super! Thank you so much@somethingblue !

If our JIRA will be eventually running on Windows Server 2012 , those system logs could be taken care by server guy or by jira admin ?  please advise. 

somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 12, 2017

Hi Quan,

The logs will be auto-generated so they can be maintained by the JIRA Admin or the Windows Server admin.  Regardless of who maintains the logs, depending on the usage and traffic  they may want to rotate at least the Catalina.out as it can become large depending on usage.  Depending on who is going to maintain the logs you can pass along the How to rotate the Tomcat catalina log file knowledge base article for them to set that up.

Cheers,

Branden

Deleted user December 12, 2017

Thanks a million! I will definitely let my colleagues know as JIRA Admin could be myself, but Windows Server admin would be somebody else. 

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