Zephyr scale Licensed version pricing details

Golda Nancy Y April 21, 2024

What's the price for Zephyr scale in Licensed version? For how many users and the subscription is based on Yearly or Monthly?

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Jerrold - Empyra
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April 21, 2024

Hi @Golda Nancy Y 

we have the option to buy the license in monthly or yearly basic 

  • Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.
  • When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.
  • If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.

Note: While this app has features specific to Jira Service Management and Jira Software, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

The pricing structure for cloud apps is as follows:

  • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
  • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
  • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

Annual subscriptions may offer a discount depending on the number of users purchased.


Thank you.

Golda Nancy Y April 21, 2024

@Jerrold - Empyra Thanks for your valuable suggestion.

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John Funk
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April 21, 2024

Hi Nancy - Welcome to the Atlassian Community!

In Jira Cloud, all apps are priced at the same level of users as your Jira Software licenses (or Jira Service Management). They will also follow the same time period - yearly or monthly. 

If you are on the Free subscription, you would need to check the pricing directly in the app. 


Golda Nancy Y April 21, 2024

@John Funk Thank you, if I have any further queries , I'll ping you.

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0 votes
Brijesh Patel April 22, 2024

Hi @Golda Nancy Y,

By the Atlassian’s licensing policy, to purchase any App – you will have to match the Jira license count and hence you have to buy it for all the users irrespective to the adoption.

However, you can always look for more economic option with better value offering in the Test Management space. QTM4J (QMetry Test Management for Jira) offers Enterprise grade Test Management features inside of Jira at most economic pricing.

With QTM4J, you'll benefit from advanced AI features including Auto Test Case Generation, Flaky Score, and AI Search. These tools are designed to enhance productivity while also reducing costs. I encourage you to schedule a quick demo with us to explore how QTM4J can improve your testing process.

Brijesh Patel.

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