Zephyr - how can I roll back from version 2.6.0.26002096 to 2.5.4.25401885 or earlier

[Janene Hoffmann]

There seems to be a problem with subtasks in our current version of Zephyr.  
How can I safely roll back to 2.5.4.25401885 or earlier.

Please advise - thank you!

[Arun Ravindran]

Hi Janene

Thanks for using Zephyr.Before providing you instructions to roll back to 2.5.4 we from Zephyr Support would dearly like to understand the issue you are facing with respect to sub tasks so that we could help you resolve it .We don't want you to miss out on the much new and improved features of the 2.6 version.

If you agree to the above please sign up to our support website "https://support.getzephyr.com/hc/en-us" and use the option "Submit a Case" to raise a ticket with us.This is a much faster channel (our support ticket system) where in once you raise a ticket one of our engineers would contact you and help you resolve the issue.If you are facing any challenges raising the same please let us know your official email id and contact number so that we can raise a ticket on behalf of you.

Please let us know your view about the above mentioned and if you still feel to roll back to the older version ,then we will send you the instructions here itself for the roll back.

Thanks

Zephyr Support