Zephyr dashboard error

There are 544 test cases in one of our projects, The QA team has executed those tests in cycles already. Also the user created a dashboard that is comprised of JIRA and Zephyr widgets for tracking tests and bugs.

My question is the user is getting the below error when selecting Test > Test Metrics if we are using the Test issue type?

The user see's the below error:

The dashboard you requested either does not exist or you don't have access to it.
If you think this message is wrong, please contact your JIRA administrators.

What is the way to view Test cases in dashboard, is that from Summary section of the project? or is there any other option? please let me know.

or

The user should have zephyr gadgets in his dashboard to view test cases?

Thanks,

Vinodh


2 answers

1 accepted

Hey,

I think the best way to fix this issue quickly, is by contacting the plugin's vendor directly through the following details:

Zephyr

Phone: +1-510-400-8656
support@getzephyr.com
http://support.yourzephyr.com

I hope that helps.

Thanks i have fixed this!

How did you fix this?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

692 views 6 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you