Zephyr availability if upgrade/increase the number of supported users for Jira but not for Zephyr

We're going to upgrade our Jira instance from 50 to 100 supported users . However there is no need to upgrade the plugin "Zephyr for Jira" also.

As I know the supported number of users should be the same at Jira and Zephyr.

What might happen in case when only Jira is upgraded?

Will we still have the access to Zephyr data?

Will it be possible to view or export test cases / test cycles?

Or export of all data should be finished before upgrade of Jira?

What do you recommend to keep Zephyr data?

Thank you.

1 answer

1 accepted

Hi Halyna,

The Zephyr license will become invalid. Your data will not be deleted, but you won't be able to see test-centric data: the test steps and all the execution results.

JIRA policy says that all JIRA add-ons need to have the same license tier as the JIRA instance they are installed on: http://www.atlassian.com/licensing/marketplace#licensingandpricing-1

In order to be able to keep and VIEW your Zephyr for JIRA testing data, you will need to upgrade your Zephyr for JIRA license as well to match your JIRA license tier.

Kind Regaeds,


Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

82 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you