Zendesk Plugin Update Required


I'm having similar issues to other users, where I'm getting a synchronisation error when updating Jira tasks that are connected to Zendesk.

From looking at the plugin version history, it appears this issue has been recently fixed. How do we go about getting this into our OnDemand Jira?



1 answer

1 accepted

Contact OnDemand support and make your request for an upgrade. Do not expect it to occur quickly since they need to run the plugin through it paces before everyone on OnDemand gets the upgrade.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,777 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot