You cannot perform this operation on a draft workflow.

Florence M May 19, 2022

I try to add a transition to a workflow (new) and this error message appears. What do i do?

17 answers

31 votes
Hope Man July 18, 2023

This is truly horrible UX.

Can't believe it is still like this.

John Rotondo April 3, 2024

Here's to Atlassian. Writing hot garbage since 2002.

Hope Man April 17, 2024

I have not tried it myself, but there seems to be a workaround now by switching to the new workflow editor.

See comment: https://community.atlassian.com/t5/Jira-Software-questions/Re-You-cannot-perform-this-operation-on-a-draft-workflow/qaq-p/2645062/comment-id/932653#M932653

15 votes
Corey.Hampton
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 21, 2023

This is the dumbest thing ever. I can't believe how horrible Jira and Confluence have become.

Prakhar Godbole June 26, 2023

100

Like # people like this
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 18, 2023

There is a team working on this with Atlassian. This is not new for Cloud, it has been there since the beginning. 

Jackie hardy October 4, 2023

I am tasked today with modifying an existing workflow that has been in use for years. In the past I was able to simply click the three dots next to my active workflow and edit. I am using the cloud version. Now I am being instructed to make a copy and then associate my new workflow to the project. I am so apprehensive because this is not what I have done in the past and hundreds of requests will need to be reassigned to this new workflow, such a risk. Is this truly the only solution?

Like # people like this
8 votes
Jovan Duric
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 19, 2024

Hello all,

I had the same problem, but when I switched to the New Workflow Editor, it worked without any issues.

BR o/

Pedro Oliveira
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 19, 2024

Hi Jovan, how did you switch to the the new editor?

MTurner March 20, 2024

Same question. I can't currently see a way to switch over.

Pedro Oliveira
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 20, 2024

Hi @MTurner I found that you have a "Switch editor" select box on the right side of workflow configuration. Then you can select it.  

 

Untitled.png

Like Tom Woodling likes this
Tom Woodling April 17, 2024

This really needs to be added as the recommended answer and upvoted as much as possible!  It totally works!

Like # people like this
Carsten Schäfer April 23, 2024

Only Team managed? I do not see any option to switch to a new editor in Company managed WF editor.....guide me!

 

Jiří Podroužek
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 23, 2024

Screenshot 2024-04-23 142650.png

Carsten Schäfer April 23, 2024

Are we talking about Cloud or DC? I talk about CLOUD....I see nothing and I am admin:

 

2024-04-23 14_30_48-Window.png

I checked the release cycle and while there are several mentions of WF updates, none talk about NEW editing experience....I am a bit lost

4 votes
MTurner December 5, 2023

Is there still no solution to this? By making a copy of the workflow in order to be able to edit it, I then can't set all the approval steps as this is only possible in an active workflow. Also how do you then rename workflows? Now have copy of a copy of a copy etc... 

csaba_kovacs January 9, 2024

Absolute retardation.

Like Plamen Borisov likes this
4 votes
Benjamin Mueller June 1, 2023

In my eyes it makes no sense. In the DC version it is possible. Why do we have the Draft mode?

Thomas Nabelek February 28, 2024

Agreed. What is the purpose of the draft mode? Allow us to modify workflows that are in use on the fly.

3 votes
Rim Ben Rejab January 19, 2024

I have been trying to edit the workflow 2 hours, searched every document, watched every youtube video, AND I AM taking an exam soon while following training videos presented by atlassian! nothing matches with the course! I hope they can at least change the content for their training because for newbies like me, it is very frustrating!

 

in the course it is said that a project admin can delete a status if not used by an issue, can can change a status name, can create a new status, can edit the description.. on an active workflow.

BUT I am a Jira admin and I can't perform any of these!

3 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 20, 2022

Hi Florence,

You need to copy the current workflow, make your changes in the copied inactive one and save it. 

Then you need to add your new workflow to the same/current workflow scheme to replace the active one. But sure to publish it. 

Deleted user August 2, 2023

This is STILL super annoying and I'm a consultant trying to teach Jira to customers. They get mad at things like this and want to keep their old systems. I just nod and agree that Atlassian may be crap and profoundly inept at UX design but it's the best crap available right now. I'm tired of making excuses and trying to make light of how shit this software is.

Like # people like this
Ryan Chapman August 16, 2023

Is there any rational explanation for this? I just made this state and created a transition in. Now I want to edit and add a transition out. What is the possible reason for disabling this?

Hope Man August 17, 2023

My guess is that it was prone to causing errors on Server and so they removed/disabled it in the Cloud, but then prioritized other things for development instead of working on a replacement.

Kris Bravo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 29, 2023

Please tell me you're joking.

Like # people like this
2 votes
Ryan Gill January 16, 2024

I can't believe this is a thing. What an unbelievably terrible workflow editing experience! Please fix this as soon as possible.

2 votes
Bradley Birchall
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 16, 2023

WTF! what a crappy UX for a billion dollar company

1 vote
Andy Baeck
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 30, 2024

2024 and still the same.

1 vote
Sussi Åström January 30, 2024

Atlassian, please fix this ASAP.  Last fall I was still able to edit a draft, which was great, but now having to create a copy, just to add a new transition is absolute BS. I know you guys can do better, so let's see that happen.

1 vote
myoussef December 19, 2023


It's almost 2024 and it's still like this! Unreal.
Jira and Confluence are the worst software I've ever had to deal with.

1 vote
Troy Parish November 21, 2023

+1 on the feedback here on page. I'm a huge Jira advocate, but baffled that this feature works in such a backwards way.

Is there a fix roadmapped for this? I'd suggest:

"As a Jira admin, I'd like to be able to directly edit then publish drafts to active workflows on company-managed projects"

1 vote
jesse_aldrich
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 2, 2023

2023 — this is still awful

1 vote
Ollie Guan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 19, 2022
0 votes
Sari Kachorovsky March 31, 2024

1 more vote for allowing admins to edit workflows!

But this is wired thing, cause I definitely had the ability to update for an existing workflow (active) the transitions, remove or add without the need to copy the workflow. Only deleting statuses required to copy, and suddenly I can't edit even transitions. Any idea why? The only thing I can think of is that I removed my Jira Service Management app, could it be the reason?

@Bill Sheboy maybe you know?

0 votes
fabian March 31, 2024

Incredibly bad.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events