XML Import on Jira


I performed a complete xml import on jira 4.1.2 (export was taken from 4.1.2). I got this error several times in the stdout.log during the import. I am not sure if this is a major issue.

Can anyone help please. Also is there a resolution to this?

2013-02-01 15:02:27,959 IssueIndexer:thread-6 ERROR tiger 829x115x1 k5a5v8 /secure/admin/XmlRestore.jspa [core.ofbiz.association.DefaultAssociationManager] Cannot find user with username 'jzzzz@zzzzz.com'.
com.opensymphony.user.EntityNotFoundException: No user jzzz@zzzz.com found
at com.opensymphony.user.UserManager.getEntity(UserManager.java:259)
at com.opensymphony.user.UserManager.getUser(UserManager.java:181)
at com.atlassian.core.user.UserUtils.getUser(UserUtils.java:37)

1 answer

1 accepted

1 vote

It tells you there are some user references JIRA found on some entities (probably like Filter owner, dashboard owner etc) for which the user don't exist (was originally missing in the JIRA user list that was imported first).

It wasn't there in the source XML and hence I don't think it will cause any issues which wasn't already there in the original instance.

thanks Jobin for your response....have a great weekend.


Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira Service Desk

Wy are we still using email for Service Desk workflows?

...attest to the experience of an urgent approval that gets lost in the boss’s inbox and requires that special “Please Approve” email or text message. In an age where we have distributed teams...

91 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you