Worklog does not appear in JIRA interface/site Edited

I noticed that when I submit worklog using JIRA API. The worklog doesn't appear automatically in JIRA interface/site. Sometimes, it never appears. However, if we use the API for retrieving worklogs, it will contain the recently submitted worklog.


 Here is the API used:

Submit Worklog -<Issue Key>/worklog

Data - {
"comment": "Comment",
"started": "2017-08-15T14:14:01.000+0000",
"timeSpent": "0h 15m"


Why is happening and what should I do?


P.S JIRA is integrated with Tempo (just an additional note in case this a factor to this issue)

1 answer

1 accepted

This widget could not be displayed.

Hi Steven,


I believe the behavior you are experiencing is because of the fact that Tempo is not a local plugin in JIRA anymore but it has moved to the Atlassian Connect framework:


However, if this is the case, then eventually the worklogs are synced to Tempo, but this can take some time.

If this is not the case you can open a support ticket in in order to have this issue further investigated.


Best Regards,
Atlassian Cloud Support

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

151 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you