Worklog does not appear in JIRA interface/site Edited

I noticed that when I submit worklog using JIRA API. The worklog doesn't appear automatically in JIRA interface/site. Sometimes, it never appears. However, if we use the API for retrieving worklogs, it will contain the recently submitted worklog.


 Here is the API used:

Submit Worklog -<Issue Key>/worklog

Data - {
"comment": "Comment",
"started": "2017-08-15T14:14:01.000+0000",
"timeSpent": "0h 15m"


Why is happening and what should I do?


P.S JIRA is integrated with Tempo (just an additional note in case this a factor to this issue)

1 answer

1 accepted

0 votes

Hi Steven,


I believe the behavior you are experiencing is because of the fact that Tempo is not a local plugin in JIRA anymore but it has moved to the Atlassian Connect framework:


However, if this is the case, then eventually the worklogs are synced to Tempo, but this can take some time.

If this is not the case you can open a support ticket in in order to have this issue further investigated.


Best Regards,
Atlassian Cloud Support

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