Workload Pie Report - throwing 500 error

Ketan Parikh August 17, 2014

Hi,

I have installed workload pie chart plug-in for JIRA version 6.2.1.

When I tried to generate the chart for the project, I recieve following error.

java.lang.NoSuchMethodError: com.atlassian.jira.charts.jfreechart.ChartHelper.generateInline(II)V

4 answers

1 accepted

0 votes
Answer accepted
Jon Abad August 20, 2014

The issue looks to be with version 1.2.6 of the plugin. i recently updated and our workload pie charts went kaboom all over the place.

Reverting to 1.2.3 did the trick

0 votes
ohernandez
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 1, 2014

Hi all,

Version 1.2.6 is only compatible with JIRA 6.3.3 and above, I have updated the compatibility information in Atlassian Marketplace to that effect.

Customers wishing to update to version 1.2.6 will need to upgrade their JIRA instance to at least JIRA 6.3.3.

Hope the information clears things up.

Regards,

Oswaldo Hernández.
JIRA Bugmaster.
[Atlassian].

0 votes
Janet Albion
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 20, 2014

Hi,

We have confirmed that this is a new bug in the JIRA Charting Plugin v. 1.2.6 : JCHART-457

0 votes
Ketan Parikh August 20, 2014

Jon, you are right. Once I went back to 1.23, it started working fine.

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