Workload Pie Report - throwing 500 error


I have installed workload pie chart plug-in for JIRA version 6.2.1.

When I tried to generate the chart for the project, I recieve following error.

java.lang.NoSuchMethodError: com.atlassian.jira.charts.jfreechart.ChartHelper.generateInline(II)V

4 answers

1 accepted

Accepted Answer
0 votes

The issue looks to be with version 1.2.6 of the plugin. i recently updated and our workload pie charts went kaboom all over the place.

Reverting to 1.2.3 did the trick

Jon, you are right. Once I went back to 1.23, it started working fine.

0 votes
Janet Albion Atlassian Team Aug 20, 2014


We have confirmed that this is a new bug in the JIRA Charting Plugin v. 1.2.6 : JCHART-457

0 votes

Hi all,

Version 1.2.6 is only compatible with JIRA 6.3.3 and above, I have updated the compatibility information in Atlassian Marketplace to that effect.

Customers wishing to update to version 1.2.6 will need to upgrade their JIRA instance to at least JIRA 6.3.3.

Hope the information clears things up.


Oswaldo Hernández.
JIRA Bugmaster.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

22,041 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you