Workload Pie Report - throwing 500 error


I have installed workload pie chart plug-in for JIRA version 6.2.1.

When I tried to generate the chart for the project, I recieve following error.

java.lang.NoSuchMethodError: com.atlassian.jira.charts.jfreechart.ChartHelper.generateInline(II)V

4 answers

1 accepted

0 votes
Accepted answer

The issue looks to be with version 1.2.6 of the plugin. i recently updated and our workload pie charts went kaboom all over the place.

Reverting to 1.2.3 did the trick

Jon, you are right. Once I went back to 1.23, it started working fine.

0 votes
Janet Albion Atlassian Team Aug 20, 2014


We have confirmed that this is a new bug in the JIRA Charting Plugin v. 1.2.6 : JCHART-457

0 votes

Hi all,

Version 1.2.6 is only compatible with JIRA 6.3.3 and above, I have updated the compatibility information in Atlassian Marketplace to that effect.

Customers wishing to update to version 1.2.6 will need to upgrade their JIRA instance to at least JIRA 6.3.3.

Hope the information clears things up.


Oswaldo Hernández.
JIRA Bugmaster.

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