Workflows not showing up

Christian Roestel Community Champion Dec 08, 2014

under System administration -->Issues --> Workflows,  when I click on workflows and when the page loads, all of the workflows are missing.   the projects are working correctly, but I cannot see or edit them. 

the error received is “The JIRA server was contacted but has returned an error response.  We are unsure of the result of this operation.”


3 answers

Try to do full reindex and check again.System Administration>Indexing

Christian Roestel Community Champion Dec 08, 2014

Already tried to reindex, however it did not work. ... I guess that would have been helpful information to include!

How about restarting the DB?

My first impression was that the workflows are in the Inactive tab which is collapsed and not showing. However if your workflows are in schemas that are attached to projects then they wouldn't be there. Your statement that the workflows are "working correctly" leads me to believe that's not the case. 

I'm including this in case I may have misunderstood what "working correctly" means and they could be hiding in the collapsed Inactive folder. 

Anything in the log files?

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